This policy explains the information Resurge Audio may collect through the Website, why it is used, and the steps taken to protect it. By using the Website, you acknowledge the practices set out below.
01Introduction
In this policy, “Resurge Audio”, “we”, “us” and “our” refer to Resurge Audio. “Website” means resurgeaudio.com and the services provided through it.
02Information you provide
We may receive personal information when you contact us, send an enquiry, make a music submission or otherwise provide information directly.
This can include your name, email address and any other details or materials you choose to send.
03Automatically collected information
When you visit the Website, technical and usage information may be recorded automatically, including:
- Country code and browser-language setting.
- Broad browser, operating-system and device categories.
- Referring domain.
- Pages visited.
- Security and server-log information processed by the hosting provider.
Resurge Audio's first-party analytics stores usage information only as aggregate counters. It does not store raw IP addresses, browser fingerprints or precise location. To protect forms and administrative access from automated abuse, the Website temporarily stores one-way security tokens derived from connection data; these cannot be reversed to reveal the original address and expire automatically.
04How we use information
Information may be used to operate, maintain and improve the Website; respond to messages and enquiries; understand Website performance and usage; and protect the Website against misuse or security threats.
We do not use personal information to send unsolicited marketing.
05Cookies and similar technologies
The Website uses necessary browser storage for security, forms and remembering your consent choices. These functions cannot be disabled through the consent panel because they are required for the Website to operate.
Resurge Audio's first-party traffic analytics is cookieless and remains disabled unless you consent to analytics. External players and posts from services such as YouTube and Spotify remain blocked unless you consent to external media; those providers may then apply their own storage and privacy practices.
You can accept, reject or select optional categories through the consent panel. Your choice is stored for up to 180 days and can be changed at any time using the “Cookie settings” control displayed on the Website.
06Disclosure of information
Resurge Audio does not sell or rent personal information.
Trusted service providers may process information where needed for hosting, security, analytics or communications. They are expected to handle it in line with applicable data-protection requirements.
Information may also be disclosed where required by law, regulation, legal process or a court with appropriate authority.
07Data security
We use reasonable technical and organisational measures intended to protect information. No online transmission or storage system can be guaranteed completely secure.
08Third-party websites
The Website may link to services operated by other organisations. Resurge Audio is not responsible for their content or privacy practices. Review the privacy terms of any external service you use.
09Data retention
Information is kept only for as long as it is reasonably needed for operational, legal or administrative purposes, unless the law requires or permits a longer period.
10Your rights
Depending on the law that applies to you, you may be entitled to request access to your personal information or ask for it to be corrected or deleted.
Send a request to [email protected] or use the contact page.
11Music submissions
When you submit music or related materials, we may process the contact details you provide along with audio links or files, metadata and promotional materials.
Submissions may be received through the Website or through independent services such as LabelRadar. Those services apply their own privacy policies, and Resurge Audio does not control how they handle data.
Email submissions must use streamable links. Attachments and download-only submissions are not reviewed. Music sent through social media or messaging platforms is not treated as an official submission.
Submission information is not shared with third parties without consent unless disclosure is required by law. Requests to withdraw or delete a submission can be sent to [email protected].
12Official communications
Official Resurge Audio emails are sent from addresses ending in @resurgeaudio.com. We do not request sensitive or confidential information outside that domain.
You are responsible for checking that a message claiming to be from Resurge Audio is genuine. Suspicious messages can be reported through the contact page.
13Changes to this policy
We may revise this policy. The effective date shown at the top of the page will be updated when changes are made. Continued use of the Website after an update means the revised policy applies.
14How to complain
Questions or concerns about the handling of information can be sent to [email protected].
Where applicable, you may also complain to your local data-protection authority. In Ireland, this is the Data Protection Commission:
15Contact information
For questions about this Privacy Policy, email [email protected] or use the contact page.